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Topic B3: Communicating Online - Additional Resources

Below are online resources which may help you in preparation. Take a moment to visit each. If you find a resource particularly helpful, remember to bookmark that page to make it easier to return to it at a later time.


Teaching Online

William A. Draves, (2000) Lern Books, River Falls, Wisconsin.

Standards for Online Communication.

Hackos, Joann T . et al. (2000) Houghton and Mifflin, Boston, MA.

One Hundred and Forty Seven Tips for Teaching Online Groups

Hanna, Donald E. et al. (2000) Atwood Publishing. Madison, Wisconsin.

Teaching Online: A Practical Guide.

Ko, Susan and Rossen, Steven. (2001) Houghton and Mifflin, Boston, MA.

“Online Teaching: Encouraging Collaboration through Anonymity.”

Andrea Chester and Gillian Gwynne. Journal for Computer-Mediated Communication. December 1998.

The article discusses the benefit and uses of anonymity and alias in education. It is especially useful for online instructors who grapple with the choice of allowing or not allowing students to post anonymously in the Discussion Board.

“Virtual Classroom Technologies for Distance Education: The Case for On-line Synchronous Delivery”

Barry Ellis. Distance Education Technology and Consulting October 1997.

Dr. Ellis makes the case for synchronous delivery method, which “closely matches what we consider the traditional classroom model.” Various uses of synchronous, Internet based communication are discussed.

“Communicating Care in Online Courses: Rhetorical Strategies for Meeting Expressed Student Confusion and Frustration with Online Instruction”

Daniel Gross and Vicki Burford. TCC 2000 A Virtual Odyssey.

The article’s title is self-explanatory.

“Visualizing Conversation”

Judith Donath, Karrie Karahalios and Fernanda Viégas,Journal for Computer-Mediated Communication. June 1999.

Find out how graphical interfaces are now designed to render a visual read of the social interaction patterns, “such as bursts of activity, the arrival of new members, or the evolution of conversational topics.

”Netiquette Home Page. 1999.

Report of the University of Illinois Teaching at an Internet Distance Seminar December, 1999.

This well written article touches on all pertinent areas of online education; especially interesting is the part on Online Pedagogy.

“Strategies for Teaching at a Distance”

From University of Idaho, this is site titled, December, 2000.

Offering a pragmatic approach to online teaching, this site includes good advice for present and future distance educators. Two notable chapters are “Meeting Students’ Needs” and “Improving Interaction and Feedback.”

“On-Line Forums [1]: New Platforms for Professional Development and Group Collaboration”

Terry Anderson and Heather Kanuka. Journal for Computer-Mediated Communication December, 1997.

This research study compares surveys’ conclusion with preconceived perceptions of Discussion Forums. It offers a good analysis of asynchronous communication.

“Dispatches From Distance Education, Where Class Is Always in Session”

Young, Jeffrey. The Chronicle of Higher Education March 2000.

This is a case study of students’ experience with online education. Particularly interesting is their assessment of online communication.


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